How Devotion to Our Jobs Keeps Us Exploited, Exhausted, and Alone

a book by Sarah Jaffe
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Press Work Won't Love You Back

Why Is Assessing Job Satisfaction So Hard? at the New York Times

Alina Tugend at the NYT interviewed me for a story on job satisfaction, and I got to be the voice of dissent against “job satisfaction assessments” as a whole. She writes:

For Sarah Jaffe, the author of “Work Won’t Love You Back,” there’s a broader factor undermining trust. Surveys too often are little more than window dressing for companies that profess to care about workers’ happiness, but they fail to provide “basic needs, such as decent wage and autonomy on the job,” she said.

“Not feeling like your boss is spying on you all day,” she added. “Flexible scheduling and basic respect for you as a human being.”

Read the whole thing at the New York Times.
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Press Work Won't Love You Back

«Il lavoro non ti ama? Non devi (per forza) lasciarlo» Interview at Corriere Della Sera

Irene Soave interviewed me for Corriere Della Sera, in Italy. Through the Google Translate machine, she writes:

Is contemporary discontent more of a material nature – contracts, salaries – or emotional? Disappointed expectations, success that never comes…
«I don’t think the two spheres are separate. If we show that we don’t like work, for example, and this is an emotional fact, we risk losing it, and this is a very material fact. Perhaps it makes us feel like failures that we are more unresolved than our parents; but it is also due to our lower salaries. And finally, the expectations of success are inculcated in us from the cradle, but the material conditions do not always exist. So the first reaction we have, if we’re burnt out, is to think we’re not good enough.”

Read the whole thing (in Italian!) here.
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Press Work Won't Love You Back

Fashion for the ‘Lean Out’ Era

Veronique Hyland interviewed me about the season’s take on wild workwear, and what it says about how women feel about work these days, for Elle‘s October issue. She writes:

It’s more likely that most of these pieces will never find their way into fluorescent-lit cubicles, if only because of their quality of high camp. “The suit has always been drag,” Jaffe says. It’s a classic garment, one that “changes to a degree that it doesn’t at the same time, and men are always safe in it. As long as they’re wearing a suit, it can be a really bad ill-fitting Donald Trump suit, but they’re still powerful, right?” she says. “Whereas there’s a lot more pressure on women in terms of what we’re supposed to wear. Because you have so many more options, there are so many more ways to be wrong.” So while people might not necessarily be taking to the water cooler in pinstriped minis and suit jackets-turned-tube tops anytime soon, the club is another story. If anything, these aren’t clothes for labor; they’re clothes about labor, our way of grappling with a world where stability and certainty have ebbed. “The romance of work is never perfect,” as Jaffe puts it. “It’s always got cracks in it, and there are so many ways that comes out in the culture.”

Read the whole thing at Elle
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Press Work Won't Love You Back

“Work Will Never Love Us Back. But Other People Will” at GetAbstract

Gundula Stoll interviewed me about Work Won’t Love You Back at GetAbstract. She writes:

Jaffe doesn’t believe that there’s anything to romanticize about the toils of the industrial age. But she’s convinced that the labor of love is a con. In her book she chronicles in fascinating detail how one form of exploitation transformed into another, fleshing out the history of active labor struggle and its radical, inspiring thinkers. But her focus is on the people in the service, creative and teaching industries who were forced into the labor-of-love trap and managed to break free from it through organizing, unionizing and the love of their fellow human beings.

Read the rest at GetAbstract
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Press Work Won't Love You Back

Your Unconditional Devotion To Work Is Killing Your Relationship at HuffPost UK

Faima Bakar at HuffPost UK interviewed me about Work Won’t Love You Back for a piece at HuffPost UK about why work is bad for our love lives, just in time for V-Day.

Jaffe explains that without social solidarity, we feel alone and powerless, which is apt in keeping us working and feeding the capitalist regime.

So what can you do? After all, most people need to work. That answer lies in our collective demand, says Jaffe.

“If you as an individual say ‘I’m not going to answer my boss’s emails on Friday night because I have a date’ or if you’re an Uber driver or a zero-hours contract employee and you just say ‘Friday nights, I’m not going to turn the app on’ well, you’re taking money off the table.

“So it’s not as simple as saying ‘have better personal boundaries’. It’s actually a thing we have to deal with collectively and politically so we have a much better handle on better work life boundaries. If you were in a union and you and your co-workers together, stand up and say we are not going to answer emails after 8pm on a work night or, whatever those boundaries might be, then that collective action can win you better boundaries.

“And that is part of the reason that it’s important to disrupt not only our own devotion to work but those of everyone around us, because it won’t work if we just do it individually.”

Read the whole thing at HuffPost
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Press Work Won't Love You Back

Why it’s time to fall out of love with work at Welcome to the Jungle

Joanna York interviewed me about Work Won’t Love You Back for Welcome to the Jungle. She writes:

Do you love your job? Many workers don’t just say they do, they move cities, put in long hours or even work for free to prove just how passionate they are about what they do for a living. And being intrinsically interested in the job itself might not be enough. Increasingly we are urged to see colleagues as family, our homes as offices and to free up our leisure time to make ourselves more available to our bosses.

Studies suggest such commitment to work is taking its toll. Research from the World Health Organization in 2021 found that overwork—defined as working more than 54 hours a week—is deadly, killing three quarters of a million people a year. So why do we work with such devotion, and how can we stop?

Read the rest at Welcome to the Jungle
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Press Work Won't Love You Back

What Does It Even Mean To Be ‘Burnt Out’ These Days? at Refinery29

I spoke with Daisy Schofield for Refinery29 for a story on the ubiquity of “burnout” and what gets missed in those discussions. She writes:

People may also be more likely to say they are experiencing burnout because the term can be worn as a badge of honour. As Sarah Jaffe, author of Work Won’t Love You Back, writes: “We’re supposed to value ‘busy’ and ‘productive’, and capital has always valued these things. Bosses want us to work as much as and as hard as we possibly can. The expectation that we’ve internalised this as employees, rather than as bosses, is a relatively new thing.”Sarah says this idea that we should prize productivity above all else marks a shift away from the industrial model – such as work in the coal mines – where employment was seen as more adversarial. In today’s hustle culture, “being super busy is somehow a sign that we have status, when usually, it’s just a sign that we don’t get paid enough.” The term ‘burnout’, Sarah argues, has become inextricably bound up with this idea that we should love our jobs. As she puts it: “Burnout becomes the space between being told that you should love your job and the reality that your job still sucks.”Do we need a new language to talk about burnout, or one that more explicitly deglorifies overwork, such as ‘toxic productivity‘? Sarah is unconvinced. “Literally, productivity is killing us, as individuals and the planet. So there’s sort of no ‘non-toxic’ productivity,” she says. While terms such as burnout have become “vacated of meaning … their origins were really powerful,” Sarah notes. “I think it’s useful to drill down into where terms [like burnout] come from, because often, it tells us a lot about what’s actuallygoing on and what we’re actually dealing with.” 

Read the whole thing at Refinery29
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Press Work Won't Love You Back

‘The future sucks’: why the work you love won’t love you back at OpenDemocracy

I spoke with Natalia Savalyeva at OpenDemocracy about Work Won’t Love You Back, and quoted comrade Patrick Blanchfield on “the future sucks.” She writes:

Twenty years into the 21st century, most people in the west want to have a job that they love. And, vice versa, we expect that this love – our inspiration, devotion and care – will provide us with deep fulfillment, even satisfaction with who we are as individuals and how we lead our lives.

Yet very often the opposite happens: the “love what you do” principle supports the exploitation and devaluation of labour, as well as cutting back on social protection and welfare guarantees. You can love your work, but as US labour journalist Sarah Jaffe reminds us in her new book, it won’t love you back.

In Work Won’t Love You Back: How Devotion to Our Jobs Keeps Us Exploited, Exhausted and Alone, Jaffe draws on her deep experience reporting on workplace organising in the US to explore why love is not a necessary component of our jobs, how the whole idea of the “labour of love” brought us to the edge of global crises, and how we can change it for the better – by fighting for our rights as workers, and changing how our societies are organised socially, politically and economically.

Read the whole thing at OpenDemocracy
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Press Work Won't Love You Back

Praxis Makes Perfect at Chompsky Blog

I spoke with the Chompsky: Power and Pop Culture blog about organizing, the media, and my career path. Read an excerpt:

Each interview will focus on praxis: action that allows you to put into practice whatever the interviewee’s work centers around – today’s is: Organising.

This week I talked to Sarah Jaffe, an American reporter and author who writes about labo(u)r issues. She is currently, alongside numerous other excellent freelance journalists, a Type Media Fellow meaning that her work is so good, that a nonprofit pays her specifically to do that and only that. And if you read enough Chompsky or know anything about the current state of jobs in journalism, you’ll know how special that is.

I’m particularly interested in her work because she tells human stories about work and organising, from history and today, with humour, illuminating in an accessible way the hidden mechanisms of exactly how the workplace works.

Read the rest at Chompsky
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Press Work Won't Love You Back

A job you love at Il Tascabile

Another Italian interview! And a good moment to tell you that Work Won’t Love You Back will be translated into Italian and published in Italy by Minimum Fax. More details when I have them! But in the meantime, I spoke with Irene Doda for Il Tascabile and you can read it in Italian or click the little translate button and read in English too. An excerpt:

Precisely this “work of love” is the theme of the essay by American journalist Sarah Jaffe entitled Work Won’t Love You Back – which can be translated as “The work does not return your love”, forthcoming by minimum fax. Jaffe follows the story of the labor of love starting with those typically female tasks in the Fordist economic framework: domestic work and care work. But from the feminized nursing professions such as babysitting, to the role of teachers, to third sector and art professionals, Jaffe reconstructs the role of love and dedication in the neoliberal economy, to arrive at defining emotions as an everlasting sphere. more present and decisive in wage labor. The “work of love” makes workers potentially blackmailable, precisely by virtue of the devotion to their profession. We discussed with Sarah Jaffe about various themes that cross her essay, to reflect on how to frame the phenomenon of the labor of love in the contemporary world. 

Read the whole thing at Il Tascabile